Refund Policy

1. Overview

At ImageGPT, we strive to provide high-quality AI image generation and editing tools. Since our services involve digital and instant-delivery products, refunds are limited under specific conditions outlined below.

2. Eligibility for Refunds

Refunds may be granted in the following circumstances:

• Duplicate transactions or accidental double payments.
• Technical errors that prevent service usage and cannot be resolved.
• Unauthorized charges proven to have occurred without user consent.

Refunds are not available for change-of-mind or dissatisfaction with AI-generated content results, as these are subjective and vary per user input.

3. Refund Process

To request a refund, please contact us at [email protected] with your transaction details and reason for the request. We will review your case and respond within 5–7 business days.

4. Non-Refundable Situations

• Services that have already been fully delivered or consumed.
• Credits or tokens purchased and used for image generations.
• Misuse of promotional or free credit offers.
• Any violation of our Terms & Conditions that leads to account restrictions or termination.

5. Chargebacks

Filing a chargeback without contacting us first may result in permanent account suspension. We encourage users to reach out to us directly to resolve any payment issues before contacting their bank or payment provider.

6. Contact Us

For refund inquiries or payment assistance, please email us at [email protected].